inKind
GoTab & House
Account FAQs
FAQs for Account Holders
How do I redeem my dining credit?
Once you buy, you'll be emailed and texted a link to download the inKind App. You then simply tap "Pay" on the app home screen and then enter your receipt code (located on the bottom of the paper check your server will provide you) and your account will automatically be deducted for the cost of your meal.
Does the dining credit expire?
The paid value never expires. The bonus value is valid for 3 years.
Can I share my dining credit?
Yes! You can share any amount of your credit with friends and family all within the inKind App.
FAQs for Restaurants
What is an inKind Account?
inKind Accounts are a new way for guests to pre-pay for their future visits and get rewarded with bonus dining credit and access to exclusive benefits that enhance their experience (ex. priority bookings, invites to events, food & beverage tastings). New benefits are constantly being rolled out so stay tuned for updates from the inKind team.
How do customers sign up for inKind?
Customers can sign up at YOURRESTAURANT.inkind.com or via the inKind Mobile App. inKind will also work hand-in-hand with your restaurant to create highly customized and targeted marketing aimed directly to customers that are great fits to sign up.
Can I pay using inKind within GoTab?
You can pay using inKind if you have the inKind app and are signed in. You must be logged into GoTab and inKind with the same phone number attached, otherwise the payment will not go through and an error page will appear.
Redemption
How do customers access their inKind accounts?
As soon as a customer buys an account, they'll get a text message and an email with a link to download the inKind App. Once they log in, their total balance will be displayed on the home screen.
Can a guest still used inKind when checking out on GoTab if inKind app is down?
A guest can still be charged using the Manager's app. Under the big, yellow "CHARGE" button you can select the guest's name and select the location, enter the bill amount and close the bill.
What else can customers do with their inKind accounts?
The inKind App allows customers to do the following:
Helpful training links:
inKind Explainer Page (jpg)
inKind App Customer Payment Flow (jpg)
FAQ Sheet (jpg)
Have another question?
Send us a note at support@inkind.com