Respecting and protecting your privacy is very important to us. The following applies to the collection of data by inKind, its subsidiaries and affiliates via inkind.com and the inKind mobile application. If you have questions or concerns regarding this policy, you should contact inKind at email@example.com
By using the inKind Program you consent to our processing of your data as set forth in this Policy. Such consent includes any approvals needed to use your information in conjunction with Stripe, Google Analytics, and other service companies and partners we deem necessary for the continued operation of our business. If you purchase a House Account with any business that partners with inKind ("Merchant Partner"), use a House Account to pay at a Merchant Partner, or use any other feature of the inKind Program, you consent and agree that we may share your Personal Information (as defined below) and other information with our Merchant Partner. You agree that inKind may use Personal Information, Purchase Information, and Other Information derived from your participation to provide awesome dining experiences at our Merchant Partners.
Section below will be deemed an acceptance of these new terms. What Information Do We Collect? Personal Information
When you use the inKind Program, we may ask that you provide us with information that can be used to contact or identify you, commonly known as personally identifiable information. Personal Information we may collect includes your first and last name, phone number(s), email address, home or physical address, birthday, geographical location, and payment card numbers. Purchase Information
If you choose to make purchases through the inKind Program, inKind may receive information about you and your purchases at businesses in which you hold a House Account, such as the date and time of your purchase, the transaction amount, the items purchased, and possibly other information used to make your purchase. We may also collect information you supply to us concerning your preferences and interests, as well as information we obtain through your use of the inKind Program, such as your purchase history. Other Information
When you use the inKind Program on your mobile phone, computer, or other device, our servers may record other information such as: (i) information your device sends or transmits, including your device type, your device ID number, and user settings (collectively, "Device Information"); (ii) information about your use of the inKind Program, such as offers viewed and/or used and pages visited; (iii) demographic information you provide, such as your gender, (iv) information about or from another content delivery platform; and (v) information derived from other sources such as offers viewed on our website or on our social media presence, or information provided by third parties.
We may receive information, such as your dining preferences, likes, dislikes, and possibly Personal Information, from third parties, such as our Merchant Partners. We may also receive information about you that is publicly available, such as when you submit information to a blog, chat room, or social network. We encourage you to read the privacy policies for those third party websites and services.
First and foremost, we use Personal Information to communicate with you. When you sign up to inKind, purchase a House Account, accept credit gifted or shared by another user or apply to use our services, you will receive emails that confirm specific actions you have requested. You will receive notifications confirming your registration, the successful purchase of a gift card or House Account, and follow-ups from us if you wish to use our services. These emails are a necessary part of the gift card and House Account purchase process. We may also send you responses to emails you send us, if appropriate.
We will send you email notifications from time to time. Typically we send these emails to notify you of a change in status for security purposes. For example, certain notifications are sent for your own protection to ensure that another person cannot make a change to your account without your knowledge, or to seek confirmation of an action you have taken. In other cases, these notifications involve changes to various legal agreements or website policies. Generally you may not opt out of such service-related emails.
From time to time, we will send user surveys, feedback requests regarding user experience and website operations or marketing offers from us, or from us on behalf of our marketing partners. The completion of these surveys or requests for feedback or acceptance of any offer is strictly voluntary and you can opt out of receiving any such communications in the future by letting us know via the unsubscribe link included in any offer email you receive from us.
We may at times send emails, texts, or push notifications through the Application to you. Such methods may also be employed if you are invited to the inKind Program through a referral by another user, such as your friend. Your information will be viewable by the friend who invited you to the inKind Program. Standard text charges may apply.
In addition, we use Personal Information to: (i) administer, improve, and optimize the inKind Program, (ii) personalize your experience with the inKind Program and Merchant Partners (e.g. - make reservations on your behalf through our reservation system partners), (iii) provide you with software updates and/or product announcements, (iv) facilitate user-generated purchase orders through the inKind Program, (v) better understand your needs and interests, and (vi) provide you with further information and offers from us that we believe you may find useful or interesting, such as targeted advertising and promotional campaigns. Purchase Information and Other Information
We may use Purchase Information and Other Information for a variety of purposes, including to administer, improve, and optimize the inKind Program, and to offer better service at Merchant Partners.
We use Purchase Information to: (i) administer, improve, and optimize the inKind Program; (ii) match your Personal Information with transactions and identify you to Merchant Partners as a VIP; (iii) analyze the usage and effectiveness of the inKind Program; and (vi) to the extent permitted by applicable third parties, analyze trends and deliver tailored advertising.
We use Other Information to: (i) make your interactions with the inKind Program easier and more personalized; (ii) save information relating to your Account and/or activity for future interactions with the inKind Program; (iii) better understand how you interact with the inKind Program, and monitor aggregate usage by you and other users; (iv) monitor web traffic routing on the Services; (v) enable certain features of the Services; (vi) count users who visited certain websites and pages within websites and used applications or features; (vii) analyze the behavior of users of our websites and application; and (viii) determine the effectiveness of promotional or advertising campaigns and improve the overall inKind Program.
Third party advertisers on the inKind Program may also place or read cookies on your browser. At any time, you may instruct your device to stop accepting cookies or to prompt you before accepting a cookie from websites you visit by changing your device's settings. Please note that if you do not accept cookies, you may lose some functionality of the inKind Program.
We may use Device Information together with both demographic or psychographic information we collect, and have third-party analysis partners anonymously analyze usage patterns of users. We may also use Device Information to help us provide tailored marketing to you.
We may use information from third parties to administer, update, personalize the inKind Program, invite you to the inKind Program at the request of your friend, and present relevant offers. When Do We Share Information?
We may share Personal Information with: Merchant Partners and Transaction Providers
If you choose to participate in the inKind Program, we share Personal Information and the payment card information you entered with the appropriate transaction provider, for example, with our tip processor (Stripe), with a Merchant Partner's reservation platform (like SevenRooms), or with a Merchant Partner's point of sale system operator (like SpotOn). Third parties with whom we have current integrations can be found here: https://inkind.com/app-integrations
. Related Companies
Under the protection of appropriate agreements, we may disclose Personal Information to third party service providers we use to perform various tasks for us including data storage, consolidation, retrieval, analysis, or other processing, as well as for the purposes of effective management of customer information and to help us communicate with you. These third parties are only given access to that information needed to perform their support functions and are prohibited from using it for other purposes. These third parties include affiliated and unaffiliated service providers in the United States, Europe, and in other jurisdictions. Purchase Information and Other Information
We may share Purchase Information or Other Information with our Merchant Partners or other third parties to allow them to assist us in delivering tailored advertisements, promotions, and other incentives to specific audience segments of which you may be a part, when you use the inKind Program.
We may share aggregated Purchase Information or Other Information in a form that does not disclose your Personal Information, nor is reasonably likely to allow you to be personally identified, for the purposes of industry analysis, demographic profiling, investor reporting, and similar purposes with third parties or the public. For example, we may disclose aggregated Purchase Information or Other Information in an industry white paper or press article. Or we may share this information with Merchant Partners or other third parties so that they can understand the interest level of our users in their products and services; so that they may provide you with an optimal dining experience; and so that additional establishments can see the value of joining the inKind network and may also become partners, further enriching the inKind Program. How You Can Change or Delete Your Personal Information
You may review, update, correct or delete your Personal Information in your Account by contacting us or by making the appropriate modifications in your Account preferences.
- You can make changes in the Application by clicking on Settings and making changes.
- To unlink a Payment Card, in the Application, go to Account, and tap on Payment Sources, tap on the card you wish to unlink and follow the steps to unlink it.
- If you completely delete all such information, then your account may become deactivated. If you would like us to delete your Account and/or remove your records from our system, please contact us and we will delete your account within 45 days if we do not have any legal obligation to retain the record
The inKind Program may contain links or APIs (e.g. data or content exchange interfaces) to external services or websites of other companies or merchants. If you click on a button, banner ad, or other type of third party link, you will be directed to that third party's resources. The fact that we may link to or incorporate a merchant's services, functionality, or website, or present a banner ad or other type of advertisement, is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party services, functionality, websites or other resources, including their use of Personal Information, and you should exercise caution when deciding to disclose any Personal Information to a third party. We encourage you to read the privacy policies or statements of the other websites you visit to learn more about their privacy practices. These other parties may place their own cookies or other files on your computer or device, collect data, or solicit Personal Information from you. Children's Information
The inKind Program is not directed to children. We do not knowingly collect personally identifiable information from children under 13. If you are under 13 years of age, please do not provide any information. If you are a parent or guardian that has become aware that your child has provided us with Personal Information without your consent, please contact us (firstname.lastname@example.org
). If we become aware that a member is under the age of 13 and has provided us with Personal Information without verifiable parental consent, we will delete such information from our files. How We Protect Your Personal Information
We employ administrative and electronic measures designed to safeguard and protect your information from unauthorized access and disclosure. In addition, we periodically review and enhance our security and privacy practices as needed. While we cannot guarantee that loss, misuse or alteration of data will not occur, we use commercially reasonable efforts to prevent such occurrences. It is also important for you to guard against unauthorized access to your passwords and the unauthorized use of your computer.
We control access to your information via secure web pages and limit access to employees and third parties on a need-to-know basis.
We employ firewalls and other security technologies to protect our servers from external attack. We enable our servers with Secure Socket Layer (SSL) technology to establish a secure connection between your computer and our servers, creating a private "conversation" that cannot be viewed or accessed by other parties. We test our systems regularly to ensure that our security mechanisms are up to date.
We also employ session time-outs to protect your account. You will be logged out of the website automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account if you leave your computer unattended.
Federal and state regulations may require that we maintain and report aggregate demographic information on members who participate in transactions. We may also maintain information, including personally identifiable information of our members, for a period of seven (7) years or more. How You Can Help Protect Your Security
You can take several precautions to protect the security of your computer and personal information:
- use a hard-to-guess password—use special characters and numbers in place of letters and avoid family members' names, birthdays, or other information that can be easily learned about you;
- change your password frequently;
- log out of our website and close the internet browser when you finish a session; and
- install security software (antivirus and firewall) to protect your computer from external attacks.
We also send automatic notifications if certain actions are taken on your account, such as a change of password, so you can be sure nobody else is making changes without your knowledge. This will be undermined if other people have access to your email account so it is prudent to restrict access to this account.
) so we can discontinue your account, or you may discontinue your use of the inKind Program. How To Contact Us